ActiveJoy® FAQ
What is ActiveJoy®?
ActiveJoy® is an advanced mobile app that allows you to control sex toys locally or remotely, offering a personalized, secure and anonymous experience.
Is registration required to use the app?
No, ActiveJoy® does not require registration, email address, profiles or sharing personal data. It is completely anonymous.
What devices are compatible with ActiveJoy®?
The app is compatible with iOS and Android operating systems. You can download it from the App Store or Google Play.
Can I use the app without an internet connection?
Yes, in local mode you can control your toys without having to be connected to the internet.
How can I connect the app with my partner remotely?
You just need to authorize your partner to control your toy remotely from anywhere in the world through the app.
What interaction modes does the app offer?
ActiveJoy® includes multiple interaction modes:
• Touch control: Adjust the intensity and vibration patterns by sliding your finger.
• Music Sync: Enjoy the rhythm of your favorite songs.
• Remote control: Share control with your partner.
• Automatic control: Access preset modes and manage each function of the toy separately
• Shake Control: Shake your phone to activate the toy. The harder you shake, the more intense it will be.
• Audio control: Your toy will move according to the intensity of the noise perceived by your mobile phone, your voice, your moans...
Does the app send notifications or store my personal data?
No, ActiveJoy® does not send notifications or store personal data. It complies with European data protection regulations to ensure your privacy.
What steps should I follow to download the application?
You can download ActiveJoy® in a few minutes:
1. Search for “ActiveJoy” in the App Store or Google Play.
2. Click “Download”.
3. Install it on your device and start enjoying.
What happens if my device or operating system is updated?
ActiveJoy® receives regular updates to ensure compatibility with the latest versions of iOS and Android, as well as to add new features and improvements.
What do I do if I have technical problems with the application?
If you experience any issues, please contact our support team. We will be happy to help you.
How do I know my information is protected?
Our app strictly complies with European data protection regulations (GDPR). We do not collect or store personal information.
Can I use the app with any sex toy?
ActiveJoy® is only compatible with toys designed for this platform. See the product catalog for more details.
How can I share control with my partner?
From the app settings, select the remote connection option and authorize your partner to access the control.
Is it possible to use multiple devices with the same toy?
Yes, as long as the devices are compatible and have the ActiveJoy® app installed.
What makes ActiveJoy® different from other similar apps?
ActiveJoy® stands out for its commitment to privacy, its intuitive design and the wide variety of interaction modes, offering a unique and unparalleled experience.
How do sex toys connect to ActiveJoy®?
The connection is made via Bluetooth quickly and securely. You just need to turn on your toy and follow the pairing instructions in the app.
Is it safe to use ActiveJoy® in public?
Yes, thanks to its discreet design and the absence of unnecessary notifications or sounds, you can use the app with complete confidence even in public spaces.
What happens if I lose connection with my partner during remote use?
If the connection is interrupted, the app will attempt to reconnect automatically. In the meantime, you can continue to enjoy local control.
Does the application have any cost?
No, ActiveJoy® is completely free.
What languages are available in the app?
ActiveJoy® is available in multiple languages including English, Spanish, German, French and Italian to ensure a globally accessible experience.
Is it possible to use ActiveJoy® underwater?
If your toy is waterproof, you can control it with ActiveJoy® even in the shower or bath, as long as your mobile device is out of contact with water.
What do I do if the toy does not respond to app commands?
Check that the toy is turned on, connected correctly via Bluetooth and that the battery is charged. If the problem persists, contact our support service.
What does it mean for ActiveJoy® to be GDPR compliant?
This means that your personal data is protected according to strict European privacy regulations and we do not collect or store information that could identify you.
Can I uninstall the app without losing data?
Yes, since ActiveJoy® does not store personal data or profiles, you can reinstall it without worrying about previous settings.
How can I connect with my partner remotely from another part of the world?
Connecting with your partner remotely is very simple:
1. Turn on the toy and make sure it is connected to your ActiveJoy® app.
2. Open the app and select the “Remote Connection” option.
3. Create an apartment, and the app will generate a unique apartment number (a six-digit code).
4. Share this code with your partner via WhatsApp, email, SMS or any other means you prefer.
5. Your partner should open their own ActiveJoy® app, select “Enter Apartment” and enter the code you provided.
6. Once the code is entered, your partner will be able to control your toy remotely, regardless of the physical distance between you.
This process ensures a secure and private connection to enjoy the experience together from anywhere in the world.
Still have doubts?
If you still have any questions about the features of our app, press the button to send us a message. We'll get back to you before you know it!